Privacy Policy

Tipsgrove Eco Ltd Privacy Policy

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Purchase data (Installation information and products)

How do we collect your data? 

You directly provide Tipsgrove Eco Ltd with most of the data we collect. We collect data and process data when you: 

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message 

boards, social media accounts or via email.

How will we use your data?

Our Company collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other products and services we think you might like.

How do we store your data?

Tipsgrove Eco Ltd securely stores your data at Tipsgrove Farm, Pixley, Ledbury, Herefordshire, HR8 2RW. Tipsgrove Eco Ltd will keep your Personal Identification Information and Purchase Data for [enter time period]. Once this time period has expired, we will delete your data by initially having the data digitally destroyed. 

Marketing 

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Tipsgrove Eco Ltd from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights? 

Tipsgrove Eco Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access - You have the right to request Tipsgrove Eco Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Tipsgrove Eco Ltd correct any information you believe is inaccurate. You also have the right to request Tipsgrove Eco Ltd to complete information you believe is incomplete. 

The right to erasure - You have the right to request that Tipsgrove Eco Ltd erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Tipsgrove Eco Ltd restrict the processing of your personal data, under certain conditions. 

The right to object to processing - You have the right to object to Tipsgrove Eco Ltd's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Tipsgrove Eco Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call us: 01531 671237

Or write to us: Tipsgrove Eco Ltd, Tipsgrove Farm, Pixley, Ledbury, Herefordshire, HR8 2DF.

Privacy policies of other websites

The Tipsgrove Eco Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy 

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 June 2019. 

How to contact us 

If you have any questions about Tipsgrove Eco Ltd's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call us: 01531 671237

Or write to us: Tipsgrove Eco Ltd, Tipsgrove Farm, Pixley, Ledbury, Herefordshire, HR8 2RW.

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that Tipsgrove Eco Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Address: Information Commissioner’s Office, Wycliffe House Water Lane, Wilmslow, Cheshire, SK9 5AF.